Europcar SYDNEY CENTRAL — Car Rental in Sydney

Reviews of Europcar SYDNEY CENTRAL

• Timothy

  Added 2015.09.27

  The phone number is also wrong
• Jake

  Added 2014.11.16

  PS. Please tell your customer booking online doesn't help them anything!!!
• Diego

  Added 2014.10.31

  Never go there. We had rented a SUV to go on holiday with friends. Once on the place, we could not find them (they are hidden in a building with no sign) and arrived 10 min late. They tell us that our car has been damaged in an accident and is not available. They only have a very small car left. We tell them it is too small, they can't do anything. They tell us that it is our fault, since we were late, and the car has thus been sent out for repairs. But one minute ago they had told us it was not drivable anymore anyway. We ask if at least the small car will be less expensive, they say: “of course, you only pay for the car you get”. The guy types on his computer: it comes out TWICE MORE expensive. They say we had a deal on the Internet, they can't do anything. It is 5:30 pm now, in the middle of Central, they know all the other car rentals in the area have closed. Eventually we went to the airport and rented a SUV there for less than their price. I guess had we been Chinese we would have been treated differently (which is not an anecdotal guess).
• Cameron

  Added 2014.09.13

  Friendly and fast Service. Everything Perfect.
• Nathan

  Added 2014.06.16

  Can I give half a star....Worst experience I've ever had hiring a car.. Guy was completely unhelpful. I asked to use the toilet 3 times with no direction or answer. . the place was a mess everywhere.. He wanted to charge me 4 times what I was quoted and pay in advance. when I queried it, he was grinning and spoke to me like I was an idiot, when I was told by Eurocar by two different people on the phone the opposite to what he was saying. Never go to the Artarmon office in Sydney his name which was almost impossible to get out of him was so he says anyway, is: Sams Farhan.. Ill complain but with the amount of complains this company has all over the whole who will care.. terrible Company..
• Jonathan

  Added 2014.06.16

  We booked the car and no one showed up at the office. I called the company and the lady said there was no booking in the system. She later explained we made a booking last night so she didn't know and said that was the reason why there's nobody in the office. I wonder what the business hour is for then?? She was rude and unprofessional. I've been using Euro car in New Zealand and it is way better than Sydney in many ways. And next time please do tell replied your customer "but anyway I'm sorry" so you're saying it's not your fault. Good luck with running your business. You have ruined my whole trip that day. Thank you and goodbye Euro car Sydney.
• Hayden

  Added 2013.06.02

  The station is not in front of or near the townhall it is 16 min to walk and you will find the station in the Mercure hotel is 820 George Street too