Fast Cover Travel Insurance — Insurance Agency in Sydney

Reviews of Fast Cover Travel Insurance

• Elizabeth

  Added 2016.08.15

  VERY DISAPPOINTING.
• Gabriel

  Added 2016.07.15

  My kids saved up for 12 months to go on a shopping spree and they lost everything due to a technicality. Try and explain that to them you corporate thieves.
• Seth

  Added 2016.02.10

  I would accept the fact of our items not being locked away if the offence occurred during the evening but this happened in broad daylight and all items were concealed.
• Justin

  Added 2015.12.24

  We had all of our luggage stolen when thieves smashed the windows to gain access to our SUV rental car. We were left with nothing three days into our trip to the USA. Called Fast Cover for assistance and their response was “We’re terribly sorry but unless your luggage was in a locked compartment in the rental car, being the trunk, glove box or centre console there is nothing we can do.” Our luggage was under a blanket in the rear of the SUV and my backpack hidden behind drivers seat under jumpers. The offence happened in broad daylight between the hours of 10am-12pm parked in a Main Street in Portland. We lost everything and all that the consultants kept telling us is to check out page ‘xyz’ of the PDS where it states that we will not cover you as your items were not locked away. But submit the claim and see how you go.
• Sophia

  Added 2015.10.25

  Right from when I was admitted to hospital they were friendly, reassuring - and even had stern words to an unhelpful nurse for me!
• Joshua

  Added 2015.10.04

  I had to make a very large claim ($12,000USD) and fast cover were brilliant.
• William

  Added 2015.06.12

  I use these guys for all travel insurance, reliable and competitively priced. When my mate, who I was travelling with had to get help they were they to help when we needed it
• Dylan

  Added 2015.04.16

  If thieves gained access to a sedan with a boot they can still gain access by popping the boot lever.
• Patrick

  Added 2014.11.15

  I will definitely let everyone I work with and friends and family of Fast Covers fineprint.
• Aiden

  Added 2014.07.19

  I have always found your staff to be very helpful. Fast Cover is also very competitive. I had to change dates on one of the policies and was able to do so with no trouble.
• Anthony

  Added 2014.06.30

  What a complete waste of money!!!!
• Jacob

  Added 2014.04.17

  My claim was paid in full, they were great to deal with, really genuinely caring and funny!
• Logan

  Added 2013.11.10

  Extremely poor, insensitive and heartless corporate position. Fast Cover would not honour a claim of less than 2k for a 71year old lady that fell ill during a cruise. Because she was unaware of the EXACT policy stipulation and did not have the resource to check "exact procedure" of medical examination at the time of illness the cover was denied regardless of the qualifying evidence presented upon return and under care back home. She never had any previous claims and always paid for their coverage on all holidays. Terribly inconsiderate position to take for a company that advertises with phrases like "Travel Insurance Shouldn't Be Complicated!" and "24/7 Fast Help" (2 months to process a DENY) or even "Travel With Confidence"... Staff on the phone appeared to be helpful but I suppose they are bound by their employer to act without compassion.