Grace Removals Group — Moving Company in Sydney

Reviews of Grace Removals Group

• David

  Added 2016.07.13

  I recently moved from Melbourne to Sydney with Grace and paid a premium to use a moving company that was supposed to have a good reputation.
• Sarah

  Added 2016.03.21

  I declined their insurance as it was TRIPLE the industry norm, they quotes $1500 and i got a much better policy externally for $450.
• Jesse

  Added 2015.12.24

  Once you have paid your money, you will not hear from Grace. Essentially you are left to project manage all their outsourced providers. I've used Grace to move from Sydney to the UK, and apparently Grace's idea of managing customs clearance is to tell the customer to do it themselves! As a result I now have several weeks delay on delivery of my shipment. No apologies, no recompense, and no responses to the so-called "customer service" that you will see them saying will be in touch, because they take customer service so seriously!
• Jose

  Added 2015.11.18

  After following up and reporting this i have since had no further contact, that was 10 days ago, but i received emails asking for online reviews.
• Caleb

  Added 2015.08.27

  So here is your review, i absolutely DON'T recommend using Grace as they charge more than other, lose your stuff and then don't care enough to do anything about it.
• Brandon

  Added 2015.04.04

  Grace charges exorbitant prices, however, this does not equate to professionalism, quality or efficiency.
• Gavin

  Added 2014.10.30

  It was reported at the time of moving in as it was clearly missing when the load was delivered. Either the movers didn't report this to the office or the office didn't care enough to contact me, the responsibility was left on me to follow up.
• Jayden

  Added 2014.07.09

  I moved from NSW to Tasmania 3 weeks ago. The guys from Grace couldn't have been more helpful. Starting with the Cathal who gave me the quote and kept me calm, Melissa who answered my stressy questions, the guys who picked up my furniture and the fellows who delivered it to where I asked. They were courteous and helpful and knew exactly what was needed to move the furniture with the least amount of fuss. I have found no problems with the furniture or goods and will definitely use Grace when I finally find my permanent residence in Tasmania. Thank you Grace.
• Xavier

  Added 2014.05.20

  Below is a picture of my desk, dining table and armchair for the next few weeks. I wait with bated breath to see if the shipment actually arrives in tact. Thanks for making my transition so effortless Grace!!
• Nathan

  Added 2014.01.25

  Grace removals we’re very professional was impressed with the customer service kept me informed during the whole process. Drivers arrived on time to collect goods and delivered other end on time and no damage. Moved from Sydney to Victoria.
• Justin

  Added 2013.12.27

  Super happy with our removalists, who got the job done with utmost professionalism and speed. Thank you so much to Shane Trudgett’s crew for all their hard work and diligence on the day. They put us at ease from the get-go and made the process of moving house so much less stressful.
• Evan

  Added 2013.10.04

  The move was largely uneventful other than a missing box that grace don't seem to care about.
• Kevin

  Added 2013.06.21

  In my opinion Grace are far more concerned with getting a positive online reviews rather than doing what they get paid (handsomely) for, being delivering ALL of my stuff.